The Frederick News-Post ePages

FAQ

Welcome to The Frederick News-Post ePages, where you can receive every page, every day. You can now choose how you want to read your newspaper - in print or electronically. If for some reason you don't find the answers to your questions in this section, you may call customer service department during normal business hours, at 301-662-1177 or click here to email us.


Q: How can I view stories and navigate through the ePages?

A: Click here for detailed instructions.


Q: I get a message saying my account is maxed out. Why?

A: You are only allowed to have one user using this account. If you have multiple users using the account, this could be your problem. If you are the only user using this account check cookie settings.


Q: I get stuck in an endless loop when trying to login. Why?

A: This is because there is a problem with your browser's cookie settings. Usually session cookies are not enabled. You can make sure your cookie settings are correct:

  • By changing your cookie settings (going to Tools, Internet Options, Privacy, Advanced, Make sure override cookie handing is enabled, make sure first and third party cookies are set to accept and always allow session cookies should be checked)

  • By allowing FrederickNewsPost.com cookies within programs such as Norton, McAfee, or any firewall related products.

Q: What is the difference between the ePages and Fredericknewspost.com?

A: The epages are an exact replica of the print edition available and delivered through our home delivery carriers or on sale in vending machines and retail outlets. It does not contain advertising inserts, as not all will be available electronically from advertisers. It is available only through annual paid subscription.

Fredericknewspost.com contains the day's top stories and local breaking news stories. We do not publish the entire print edition on the open site.



Q: Can I sample the ePages before I make the decision to purchase a subscription?

A: Yes, you can view a demo of our ePages by clicking here. This will allow you to better understand the edition online. Note: You will only have access to an old paper and will not have access to search archives.


Q: What is the cost of a subscription for The Frederick News-Post epages?

A: The current subscription price is $6.95/month. You will be enrolled in our EZ-PAY program. This is an automatic recurring program and the credit card of your choice will be charged $6.95 automatically every 30 days until you cancel. To cancel you will need to send a written notice to: The Frederick News-Post, Attn: Circulation Customer Service Dept., 351 Ballenger Center Dr., Frederick, MD 21703.

To subscribe to ePages, click here.


Q: Are the advertising inserts available online?

A: Not at this time.


Q: Can articles, photos, and features such as crossword puzzles and comics be printed out?

A: Yes, simply click on the element you want to print, and click on the icon of the printer at the top of the toolbar.


Q: Can I e-mail the crossword or comics to another user?

A: Yes you can. Just click on the feature you want and select the e-mail icon.


Q: Can I download the entire paper as a PDF?

A: You can download the entire edition or individual pages. Click on the Thumbnail icon in the header then click on individual pages to download or click Download Complete Edition.